How to log a defect with a detailed description?

-

What is Defect?

The defect is an error occurring in software that is under development, which makes it impossible to complete the intended action. Defects are usually results of programmers’ slips, and they can appear at any stage of the software development process.

How to log Defect?

Logging a defect with a detailed description is crucial for effective communication between testers and developers. Here's a step-by-step guide on how to log a defect:

1. Identify the Defect:

  • Reproduce the Issue: Make sure you can replicate the problem consistently.
  • Understand the Context: Note the environment, device, browser, or any specific conditions required to reproduce the defect.

2. Choose a Defect Tracking Tool:

  • Use a Defect Tracking System: Tools like Jira, Bugzilla, or Trello are commonly used for defect tracking.
  • Open the System: Access the system and create a new defect report.

3. Provide Defect Details:

  • Title/Summary: Write a concise yet descriptive title summarizing the issue.
  • Description: Provide a detailed description of the defect.
    • Steps to Reproduce: List the exact steps needed to replicate the issue.
    • Expected Behavior: Describe what should have happened.
    • Observed Behavior: Explain what actually occurred.
    • Environment Details: Mention the device, operating system, browser, or any specific configurations used.
    • Attachments: Include screenshots, videos, or logs if applicable.

4. Categorize and Prioritize:

  • Severity: Assign a severity level (e.g., low, medium, high) based on the impact of the defect on the system.
  • Priority: Determine the priority level (e.g., low, medium, high) based on its importance in the context of other issues.

5. Assign and Submit:

  • Assign to the Right Team: Assign the defect to the appropriate development or QA team member.
  • Submit the Defect: Save and submit the defect report in the defect tracking tool.

Example Defect Report:

Title: Login Button Not Functional on Chrome Browser
Description:

  • Steps to Reproduce:
    1. Open web application on Chrome v99.0.4844.51.
    2. Click on "Login" button.
  • Expected Behavior: Redirects to the user dashboard.
  • Observed Behavior: Nothing happens upon clicking; button appears unresponsive.
  • Environment Details: Chrome v99.0.4844.51 on Windows 10.
  • Attachments: Screenshots showing the unresponsive button.

6. Follow-up and Collaboration:

  • Communication: Keep an open line of communication with developers regarding the defect.
  • Revisit: Check for updates or fixes implemented by developers.
  • Verify Fix: After the fix, retest to confirm if the issue has been resolved.
A well-documented defect report helps developers understand and address the issue effectively, reducing miscommunication and ensuring a smoother resolution process.

Comments

Post a Comment

Popular posts from this blog

What are compatibility tests and how are they performed?

-
  Compatibility Testing: Compatibility testing is a non-functional testing that assesses how well a software application performs across different environments, devices, browsers, and operating systems. The primary objective is to ensure that the software operates correctly and consistently on multiple platforms and configurations that users may use. What is backwards and forwards compatibility testing Backward compatibility testing verifies that a new version works with older ones, while forward compatibility testing verifies that an older version works with newer ones. That means you might ensure that a new OS update will work great with your software via forward compatibility testing; and ensure that users still on older operating systems continue having a great experience in you new update in backwards compatibility testing. Key Aspects of Compatibility Testing: Cross-Browser Testing: Ensures the software works seamlessly across different web browsers such as Chrome, Firefox, Safa
Read more

What Is a Use Case, Purpose of Use Case and How to Write Use Case?

-
  Use Case Use cases serve as a powerful way to outline and understand how users interact with a system or product. They're like detailed stories that capture various scenarios, including: Success scenarios: These describe the expected and desired interactions between the user and the system. They outline how the system should ideally behave when everything goes right. Failure scenarios: These highlight potential issues or errors that might occur during interaction. They cover what happens when things don’t go as planned and help prepare for handling such situations. Critical variations or exceptions: These are deviations from the standard paths outlined in the success scenarios. They often involve edge cases or unique scenarios that need special attention. Use cases are valuable not just for developers but also for quality assurance teams. They help ensure that the software is tested comprehensively, covering both regular and edge-case scenarios. Purpose of  Use Case The purpos
Read more

How to log a bug with a detailed description ?

-
What is a Bug? A bug is an unexpected problem with software or hardware. Typical problems are often the result of external interference with the program's performance that was not anticipated by the developer. Minor bugs can cause small problems like frozen screens or unexplained error messages that do not significantly affect usage. How to log a Bug? Logging a bug involves documenting and reporting a software issue or unexpected behavior encountered during testing or product usage. Here's a step-by-step guide on how to log a bug effectively: 1. Identify the Bug: Reproduce the Bug: Ensure you can replicate the issue consistently. Understand the Context: Note the environment, device, browser, or any specific conditions required to reproduce the bug. 2. Choose a Bug Tracking Tool: Select a Bug Tracking System: Use tools like Jira, Bugzilla, GitHub Issues, or any other bug tracking software your team uses. Access the Tool: Open the bug track
Read more