How to log a bug with a detailed description ?

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What is a Bug?

A bug is an unexpected problem with software or hardware. Typical problems are often the result of external interference with the program's performance that was not anticipated by the developer. Minor bugs can cause small problems like frozen screens or unexplained error messages that do not significantly affect usage.

How to log a Bug?

Logging a bug involves documenting and reporting a software issue or unexpected behavior encountered during testing or product usage. Here's a step-by-step guide on how to log a bug effectively:

1. Identify the Bug:

  • Reproduce the Bug: Ensure you can replicate the issue consistently.
  • Understand the Context: Note the environment, device, browser, or any specific conditions required to reproduce the bug.

2. Choose a Bug Tracking Tool:

  • Select a Bug Tracking System: Use tools like Jira, Bugzilla, GitHub Issues, or any other bug tracking software your team uses.
  • Access the Tool: Open the bug tracking system and navigate to the area for creating a new issue or bug report.

3. Provide Bug Details:

  • Title/Summary: Create a concise but descriptive title that captures the essence of the issue.
  • Description: Provide a detailed description of the bug.
    • Steps to Reproduce: List the exact steps needed to reproduce the bug.
    • Expected Behavior: Describe what should have happened.
    • Observed Behavior: Explain what actually occurred.
    • Environment Details: Mention the device, operating system, browser, or any specific configurations used.
    • Attachments: Include screenshots, videos, or logs if applicable.

4. Classify and Prioritize:

  • Severity: Assign a severity level (e.g., low, medium, high) based on the bug's impact on the system.
  • Priority: Determine the priority level (e.g., low, medium, high) based on its importance compared to other issues.

5. Assign and Submit:

  • Assign to the Right Team: Assign the bug report to the appropriate developer or team responsible for fixing it.
  • Submit the Bug Report: Save and submit the bug report in the bug tracking tool.

Example Bug Report:

Title: Error 404 on Clicking "Contact Us" Link
Description:

  • Steps to Reproduce:
    1. Open web application on Firefox v98.0.
    2. Click on "Contact Us" link in the footer.
  • Expected Behavior: Redirects to the contact page.
  • Observed Behavior: Shows a 404 error page.
  • Environment Details: Firefox v98.0 on Windows 10.
  • Attachments: Screenshots displaying the 404 error.

6. Follow-up and Collaboration:

  • Communication: Maintain communication with developers regarding the bug.
  • Resolution: Check for updates or fixes implemented by developers.
  • Verification: After the fix, retest to confirm if the issue has been resolved.
Effective bug logging with clear details and context helps developers understand, reproduce, and resolve the issue efficiently, leading to quicker bug resolution and improved software quality.

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